AMD 19. 3. just one Graphics Driver Accident When Loading Netflix (Fixed)
AMD nineteen. 3. 1 Motorist Issue: Whole PC Freezes When Loading Netflix
Introduction
Users who have recently updated their AMD graphics individuals to version 21. 3. 1 possess reported experiencing a new severe issue in which their entire PC freezes indefinitely when attempting to fill Netflix. This problem has been verified to affect the two AMD Radeon RX and Vega collection graphics cards.
Signs or symptoms
When affected people try to fill Netflix, either by means of the web internet browser or the desktop computer application, their complete PC will get cold completely. The monitor will become unconcerned, and all type devices will halt to function. The particular only way for you to recover from typically the freeze is to perform a challenging reset by demanding the power button on the personal computer case.
Cause
This root cause involving this issue is definitely still under exploration by AMD. Nevertheless, it is assumed to be connected to a compatibility problem between the brand-new driver and Netflix's video decoding procedure.
Workaround
Until AMD releases some sort of resolve for this problem, there are a few workarounds that will users can consider:
- Rollback to a previous driver version: Remove the AMD 21. 3. 1 motorist and reinstall a good elderly version, many of these as 19. a couple of. 2.
- Disable computer hardware acceleration in Netflix: Start the Netflix internet web browser or desktop computer app and get to Settings > Record. Uncheck typically the box next in order to " Use hardware speed when accessible. "
- Switch to a different web browser: Consider loading Netflix throughout some sort of different net internet browser, such just as Google Chrome or maybe Mozilla Firefox.
Possible Solutions
AMD is aware of this issue plus is working about a fix. Inside the meantime, people are advised in order to use the workarounds described above. The particular following possible remedies may well also aid:
- Update Windows: Make sure that your House windows operating system will be up to day with the most recent safety measures patches and updates.
- Update BIOS: Check out with your motherboard or system maker for any obtainable BIOS updates that will might improve match ups with the AMD motorist.
- Reinstall Netflix: Uninstall and reinstall the particular Netflix web browser file format or desktop computer app.
- Disable overclocking: If you have overclocked your AMD GPU, try resetting the idea to default configurations.
Conclusion
The particular AMD 19. three or more. 1 graphics drivers issue that causes whole PCs for you to freeze when loading Netflix is some sort of significant problem that will affects many users. While AMD is definitely working on some sort of solution, users could use the workarounds mentioned above in order to mitigate the problem until a fix is released. The idea is important in order to check for revisions regularly and stick to the official AMD support channels intended for the latest info on this issue.